Category Archives: COO

David McDonald Of OSI Group: His Recipe For Success

David McDonald is the president and chief operating officer of OSI Group, a global food processing company. His company has enjoyed success in China for two decades. He believes that the success of the company is, in part, due to the company becoming local.

Another reason for the success of OSI Group, according to David McDonald, is the company’s ability to be flexible, and never compromising on quality and customer satisfaction. His policy is to be acutely aware of what the customer wants and then implementing solutions so that the customer is completely satisfied.

David McDonald also believes that understanding the customer’s culture has also been one of reasons that OSI Group has enjoyed success for so long. He believes that building trust in his relationships with the customer takes time and patience. More information about David McDonald at about.me

Investing his own personal time by traveling to China has been one of the catalysts that has brought the company so much success for the last twenty years. Partnering with government agencies and suppliers has helped the company overcome hurdles, both infrastructurally and operationally.

It is an engagement process that takes patience, because it takes time to fully understand what the government’s needs are and what the customer’s needs are. It also takes time to tailor a solution that will yield the best results for all parties involved. Since opening the China processing operation in Beijing, OSI has exponentially grown, right along with China’s robust economy.

When Beijing was host to the Olympic Games, OSI supplied 113 tons of different food products such as pork, beef, eggs, and chicken. Despite this massive undertaking, never once did the company receive any complaints about the service or quality of the products that were supplied.

Since then, the company has been the supplier of essential products for big-name brands such as Burger King, Yum, Starbucks, Papa John’s, Saizeriya, and McDonald’s. OSI prides itself in it’s “listening first” philosophy, and then implementing an effective solution that directly applies to the customer’s needs.

Related Articles: https://www.provisioneronline.com/articles/98606-qa-with-dave-mcdonald-president-coo-osi-group

Paul Herdsman Talks About Success

 

Lessons from Entrepreneur Paul Herdsman

According to Paul Herdsman, starting and maintaining a business is very complicated, and it requires hard work, know-how, and dedication. Paul Herdsman has learned the three things which have enabled him to co-found Nice Global where he currently serves as the Chief Operating Officer.

The success of Nice Global hasn’t come quickly but has been attributed to the strong leadership skills portrayed by Paul Herdsman. He has been one of the key figures who has propelled Nice Global to be a successful company today.

In the article, “Lessons from Entrepreneur Paul Herdsman”, Herdsman gives six lessons: create culture, invest in the players, reward employees for performing well, understand everyone’s position, find the best people, solve a problem for clients. The following represent some of the fundamentals that helped Herdsman transform Nice Global to be a successful firm.

Culture

Paul Herdsman states that creating a culture is an imperative aspect of realizing success. Happy employees who feel that the company takes them as a family will perform at the maximum levels. Such instances provide the company with significant benefits.

Herdsman created a culture in Nice Global that takes care of their workers personally and professionally. Unlike other firms, Nice Global is a company that has created a feel for home culture for their employees. According to Paul Herdsman, considering employees as the family is very fundamental.

Investing in Players

Every business needs spectacular employees and leaders so that the objectives of the firm can be realized. Ideal enterprises provide excellent training for their employees so that they can have the necessary tools to meet success and they can give maximum performance for the company. There is no use in offering employment opportunities if proper training cannot be handled.

Paul Herdsman ensures that all the employees are equipped with the necessary training and skills once they join Nice Global. Practice doesn’t stop since learning is a life-long endeavor. Nice Global also offers the opportunity for continued education so that employees can improve their skills.

Rewards for Employees

Employee motivation is paramount for every business. Motivation makes employees develop a positive attitude towards the business. Paul Herdsman rewards his employees based on the performance index. Herdsman believes that focusing on moving forward is important that focusing on creating a busy environment.

Visit: https://www.crunchbase.com/person/paul-herdsman